The Team

Mark Thomas

Jason Penn

Melanie Moore

Clare Dickins

Steve Williams

Neil Gillett

Diane Simpson

Martin Neeves

Katherine Handley

Lisa Friswell

 

Melanie Moore, Central Services Director
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Melanie Moore
Central Services Director

Melanie ensures the smooth running of the whole company. By effectively managing all administration, personnel and financial issues, Melanie enables other members of the team to concentrate on providing the best possible service to clients. She makes sure first class systems are always in place which leads to excellent results for clients.

“Word Association is always open to change, which is great for clients and staff. When my son started school, the Company’s flexibility enabled me to alter my hours so that I can collect him each day.”

Career Summary: Educated at Hinckley College of Further Education, Melanie has worked for a number of local firms including a distribution warehouse, a specialist supplier of industrial coatings and a computer firm, both as an Accounts Administrator and General Office Manager. "Since I came to Word Association I have revised a number of procedures so that we can provide a better service to clients," she says. Melanie, who has two young sons, lives in Hinckley with her partner and enjoys reading, socialising and shopping in her spare time.

Communication changed my life when … I began working from home at Word Association. The communication and technology systems we have in place are vital in enabling us to work as a team from our home offices.