We have produced a free toolkit for housing providers and tenants groups on producing annual reports to meet the new TSA standards.
All housing providers with more than 25 properties have to produce a report for tenants (and the TSA) which sets out how it is performing against the new standards by October 1st, 2010. Tenants must be involved in scrutinising and producing the report.
The toolkit has sections covering:
- the guidance
- the standards
- annual report content
- local service offers
- peer review
- tenant involvement.
Word Association Chief Executive Mark Thomas said: “Over the years we’ve produced more than a hundred housing reports, winning awards for some, so we thought it was important we got fully up to speed with the new standards and how they impact on annual reports. The standards require housing providers need to take a fundamentally new approach to these all important annual reports which will become a key document for the regulator.”