Crisis Communications


Things can go wrong, that's life. But how you deal with it is the most important, and most telling, aspect of any crisis.

We are used to managing emergencies and bad news. We are on hand to stand back, take the best approach and limit damage. In a crisis, we are there to help – to prepare you for interviews, talk to journalists and issue statements.
Our team can also give training, draw up a plan and even run a practice session to prepare you in advance for such a crisis, including details of how to respond to media enquiries.
We’re so experienced in this field that our chief executive Mark Thomas leads lectures to Leicester University Media and PR postgraduate students on the subject.

Case Studies:


Dealing with the media can seen intimidating, but we taught



We bought our hands-on experience to the fore when asked to


View More
  • Word Association
  • Atkins Building
  • Studio 7a
  • Lower Bond Street
  • Hinckley
  • Leicestershire
  • LE10 1QU

01455 614333

© 2018 All rights reserved Word Association

ArabicChinese (Simplified)EnglishFrenchGermanGujaratiItalianPolishPortugueseSpanish