Word Association

Ensure you comply with the new TSA guidance. Word Association has been producing housing annual reports for 20 years.  In that time we’ve won awards for reports, not just in housing but national communication awards in competition with some of Britain’s biggest companies. This experience, plus our housing sector knowledge and understanding of the new standards, makes us your ideal partner for these all important new standard reports. 

• Carrying out more detailed research on the annual report requirements including local offers, benchmarking and external validation to ensure you comply.
• Fully involving tenants in the process including surveys and focus groups.   We successfully engaged tenants at TSA National Conversation events around the country and would be able to bring this experience to you.
• Pulling together a strategy for producing the reports for the consideration senior management, your board or councilors.
• Setting out the report’s content, developing themes then writing or editing of the report ensuring it is jargon-free and easy to understand.
• Creatively designing the report to ensure it is clear and accessible to all then producing the artwork including clear and distinctive graphs, tables and charts.
• Organising translations and developing different approaches to ensure the report is accessible to all groups.
• Managing other elements of the process including photography, printing and distribution.
• Advising on different formats and approaches including events, e-communications and other new media approaches.

Word Association would be happy to discuss working with housing providers on any or all of the above services.  If you would like to find out more contact chief executive Mark Thomas for a discussion.

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