"It's our people that make the difference"
In all organisations, particularly service organisations, it's the people that count. That's why I have invested in top quality staff who can offer the following:
- Membership of the Chartered Institute of Marketing and Public Relations
- Over 10 years working in marketing, graphic design or as professional journalists and writers
- Experience of working for major Government and public sector organisations and for blue chip companies such as IBM and Powergen
- Degrees in English, marketing, journalism and graphic design
This enables us to provide a full service covering every aspect of communications from the development of a marketing strategy to the design and implementation of specific projects such as media campaigns and websites.
Listening to customers is central to how we work and develop our services. Every time an assignment is completed, we invite you to fill in a questionnaire indicating your level of satisfaction with the company's work. These responses show that we are seen as flexible, pro-active and easy to work with.
Over the years the company has won a number of awards for its work. These include two PR industry awards organised by the British Association of Communicators in Business and specific trade awards such as those sponsored by consultants Touche Ross.
Word Association achieved the Investors in People standard in 2001, demonstrating its commitment to the continuing development of staff skills. It became the first marketing consultancy to be Work-Life Balance accredited two years later.
The company, with our unique ‘Where Communication Changes Lives’ approach, aims to become one of the region's top 10 PR consultancies within five years.
Welcome to our website, we look forward to working with you.
Mark Thomas
Chief Executive
