Word Association

Housing association whg has been through major change since it transferred out of its local authority parent in 2003. In 2010, to mark another step in its transformation, whg produced its first annual report.

Housing association whg's Skills Centre provides a range of BPEC-recognized training courses and apprenticeships covering energy efficiency, plumbing and electrical skills.

NOW (New Opportunities for Walsall) was a three year project delivered by partners, housing association whg and NHS Walsall, aimed at improving the resilience, health and general education of local people.

The Tenant Services Authority (TSA) has introduced a new regulatory framework, which includes a requirement that housing associations should produce an annual report specifically for, and involving, tenants.

Beechdale Community Housing Association (BCHA), which manages homes on the Beechdale estate in Walsall, previously produced a tenants’ newsletter. But the association was keen to appeal to the wider community

Jephson not only manages homes for rent, but also has customers who are shared owners, leaseholders or residents in private retirement accommodation. Jephson produces a newsletter for its tenants, “myhome”, but approached Word Association