Monthly Archives: November 2013


Getting the message across

We produced a user-friendly handbook for Newport City Homes, giving their staff invaluable guidance and advice on internal and customer communications. Newport City Home

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Analysing older people’s needs

Working for the Orbit Charitable Trust, we carried out a survey of smaller and specialist housing providers on their strategies covering the needs of older people. The O

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Marketing a social enterprise

To raise the profile of a unique social enterprise giving work to tenants of two housing providers we designed and produced a marketing pack for use at its House of Commo

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A guide to their new pad

We created and produced MyPad – a practical guide for staff working in the new Walsall offices of housing association whg. With a move to a new office planned, housing

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Breathing new life into tenant newsletter

Stroud District Council asked us to rejuvenate its tired-looking tenant newsletter after a survey revealed many residents were less than impressed with it. We revamped t

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Future Work pioneers

Word Association have been pioneers of the new world of working and we organised and promoted the first national Future Work Conference. Business consultancy Wisework co

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A fit for purpose intranet

Newport City Homes felt their intranet was no longer fit for purpose, we transformed its navigation, look and content to turn it into a vital and essential tool for their

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Building blocks for staff

When a Hertfordshire-based housing association wanted us to organise their staff conference we found the venue, developed a theme, arranged guest speakers and set up a se

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